A bakery owner photographs fresh pastries on her counter while an employee stocks the shelves.

Service

Regular social posts that keep customers remembering your name

We plan, make and post your content on Facebook, Instagram, TikTok and LinkedIn, and we answer comments and messages. Each month you see which posts brought in calls, bookings or sales.

Delivered every month

  • A monthly content calendar with every post shown before it goes live
  • Weekly posts, carousels and short videos for your chosen platforms
  • Replies to comments and messages during agreed hours
  • Leads from social passed to your team as they arrive
  • Profile cleanup on Facebook, Instagram, TikTok and LinkedIn

We build your posts from your real jobs, staff and customers. Then we track which ones bring in calls, bookings and orders.

Business benefits

What regular posting does for you

Four results owners want from social media, and the work behind each one.

Remembered when customers need you

Regular posts keep your business in front of past and future customers, so they remember your name when the AC fails or a tooth starts to ache.

Real work, real team, real trust

Posts show your actual jobs, staff and customers. People see the business behind the listing before they ever call.

Messages and comments answered

We reply to comments and direct messages during agreed hours and pass leads to you, so a question on Instagram does not sit for days.

Hours back in your week

No more writing captions at night. Your team sends photos and short clips from the job. We plan, design, write and post.

Problems we fix

Three reasons social pages bring no business

Each problem below is common and fixable. We track every fix to the messages, calls and orders it brings.

70%

of US adults say they use Facebook, and 51% say they use Instagram

Posting stops when the business gets busy

Many owners post for a few weeks, then the busy season arrives and the page goes quiet. A page with no recent posts makes an active business look closed.

Source: Pew Research Center, 2026 (opens in a new tab)

Posts with no link to business results

Likes and followers are easy to count, but they are not revenue. Without tracking, you cannot tell if social brings any calls, bookings or orders.

Messages go unanswered for days

Customers ask questions in comments and direct messages and expect a reply. Slow or missing replies send them to the next business that answers.

Full scope

What we handle on your pages

Four areas of work, run by one team. You approve the monthly plan and see every post before it goes live.

01

Strategy and planning

A monthly plan built around your seasons, services and offers. You see every post before it goes live.

  • Content pillars, the three to five topics your page covers
  • A monthly calendar shared for your approval
  • Platform choice based on where your customers spend time
  • Seasonal plans for busy and slow months
  • Offers and events planned with your team
  • Brand voice and visual rules for every post
02

Posts and short videos

Posts, short videos and stories made from your real work. Designed in Canva and Adobe, and edited for each platform.

  • Photo posts, carousels and stories each week
  • Short-form video edits for Reels, TikTok and YouTube Shorts
  • Before-and-after posts, job spotlights and team features
  • Customer reviews turned into posts, with permission
  • Captions, hashtags and local tags written for each platform
  • Simple shot lists so your team can capture photos on jobs
03

Comments and direct messages

Replies to comments and direct messages on your pages. Leads and complaints go to the right person on your team.

  • Comment and message replies during agreed hours
  • Leads sent to your inbox, customer database or booking system
  • Complaints passed to you with a suggested reply
  • Spam and abusive comments hidden or removed
  • Local group and community page monitoring
  • A monthly summary of the questions customers ask most
04

Reach and partnerships

Ways to reach people beyond your followers, from boosted posts to local creators. Used only when they fit your goals.

  • Boosted posts and Meta ads for your strongest content
  • Local creator and influencer partnerships, sourced and managed
  • TikTok Shop setup and creator affiliate programs for product brands
  • Affiliate programs through Impact, ShareASale or similar networks
  • User-generated content, videos made by real customers, sourced and licensed
  • Giveaways and contests run within each platform's rules

Platforms and tools we work in

Meta Business SuiteFacebookInstagramTikTokLinkedInYouTubePinterestCanvaAdobe Premiere ProCapCutLaterGoogle Analytics 4Impact

Process

From first review to monthly results

A simple monthly rhythm. You approve the calendar in one pass, and we create, post, reply and report.

  1. 01

    Learn your business and customers

    We review your current pages, competitors and reviews, then agree goals, platforms and the topics your customers care about.

  2. 02

    Plan the month ahead

    You receive a monthly content calendar with drafts of every post. Approve it in one pass or ask for changes.

  3. 03

    Create, post and reply

    We design, schedule and publish each post, then reply to comments and messages during agreed hours and pass leads to your team.

  4. 04

    Report what drove business

    Each month you see reach, engagement, messages and the calls, bookings or orders traced to social, with next month's plan.

Timeline

Your first 90 days on social

  1. 30days

    First 30 days

    Page audit, profile cleanup, content plan and the first month of posts approved and scheduled. Replies to comments and messages start.

  2. 90days

    First 90 days

    A steady posting rhythm, a library of your own photos and clips, and early data on which posts drive messages, calls and site visits.

  3. Ongoingevery month

    After that

    Monthly calendars, weekly posts and videos, daily community replies and a monthly review of what brought in business.

What we measure

The numbers we report each month

Leads from social

Messages, calls and form fills that started on a social post or profile.

Reach in your area

How many people in your service area saw your posts this month.

Engagement rate

Comments, shares and saves per post, which shows what your customers actually care about.

Reply time

How long comments and messages waited for an answer from your page.

Site visits from social

Visits to your website from social platforms, and what those visitors did next.

Questions

Questions owners ask about social media

Straight answers, in plain English.

All questions
Which platforms should my business be on?

The ones your customers use. For most local service businesses that means Facebook and Instagram, with TikTok or YouTube Shorts for short video. Product brands often add TikTok and Pinterest. Business-to-business services add LinkedIn. Fewer platforms done well beat many done poorly.

Do I need to take photos?

It helps. Real photos from your jobs and team feel more trustworthy than stock images. We give your team a simple shot list and an easy way to send photos. We fill gaps with designed posts.

Will you reply to messages for us?

Yes, during agreed hours. We answer common questions using your approved answers and pass leads, bookings and complaints to your team. We never quote prices or make promises you have not approved.

Does social media bring in customers?

It can, and we measure it. We track messages, calls, site visits and orders that start on social. Social often works alongside search and reviews, so we show its share honestly in your monthly review.

What affects the cost of social media management?

The number of platforms, how many posts and videos you want each month, community management hours and any boosted posts or creator work. Ad spend is paid directly to Meta or TikTok. You get a written quote with your free audit.

Who owns my pages and content?

You do. Pages and accounts stay in your business name, and you own every post, photo and video we make for you. If you leave, everything stays with you.

Turn your social pages into steady new business

Ask for a free marketing audit. You get a written list of your top fixes and a review call with an account lead, with no obligation.

Written audit in 3 business daysNo obligationMonth-to-month