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Goal package
We keep in touch with past customers by email and text, ask for reviews at the right time and send reminders when service is due. You earn more from each customer without buying new leads.
Who it suits
Your customer list is already paid for. We turn it into repeat visits, renewals, referrals and reviews.
Who it suits
Repeat business, reviews and referrals from customers you already have.
Many past customers would come back if reminded. We set up messages so they hear from you at the right time.
Buyers trust recent reviews. We ask happy customers at the right moment and reply to every review in your voice.
Maintenance agreements, recall visits and memberships need renewals and reminders. We run them so fewer lapse.
Happy customers will refer friends when asked. We give them an easy way to do it and track what it brings in.
Business benefits
More revenue per customer, a lower cost per sale, fewer lost customers and a steady flow of fresh, honest reviews.
Repeat visits, renewals and add-on services raise what each customer is worth to you over time.
Selling to someone who already knows you costs less than winning a stranger. Every repeat order lowers your average cost of growth.
Regular, honest reviews help you show up in local search and help new customers choose you.
We spot customers who have gone quiet and reach out before they switch to a competitor.
Problems it solves
Three common gaps let past customers drift to competitors. Each has a fix, and we track what each fix brings in.
Most businesses hold years of customer names, emails and phone numbers. Without regular, useful messages, that list earns nothing.
When asking for reviews is left to busy staff, it rarely happens. Your review count stalls while competitors keep adding to theirs.
Maintenance agreements, recall visits and subscriptions lapse when reminders are late or missing. Each lapse is revenue you had already earned once.
Scope levels
Scope depends on the size of your customer list, your locations and the channels we run. Your written quote comes with your free audit.
Businesses that want reviews and simple customer reminders running every month.
Businesses with a larger customer base that want automated flows and text messages.
Multi-location businesses, or stores with many customers, plans or subscriptions to keep.
No figures here on purpose. Cost depends on your market, locations and channels. See how pricing works.
First 90 days
We connect your CRM, job or booking system, store and review profiles. We clean your customer list and check consent for email and text. We measure your current repeat rate and review pace as the starting point.
We switch on review requests, reminders and the first email and SMS flows. You approve every message before it goes out. Replies to reviews start in your voice.
We review opens, review counts, renewals and repeat sales. We adjust timing and messages where customers do not respond. Your monthly review shows what each flow brings in.
What we measure
The share of customers who buy or book again within a set period.
How many new reviews you get each month. Steady new reviews matter more than a large old total.
The share of maintenance agreements, memberships or subscriptions that renew on time.
Sales and bookings traced to your messages, so you know each flow earns its place.
What a typical customer spends with you over time. Raising it lets you spend more to win new ones.
What is inside
Email, text, review requests, automation and reporting, all run by our team. You approve every message before it goes out to a customer.
Emails and texts that bring customers back again
More reviews, a stronger profile and more local calls
Every lead answered and followed up, with people checking
See which marketing brings in paying customers
Pages and articles that answer buyers and win searches
Rarely, when messages are useful and expected. We send only to customers who have agreed, keep messages short and relevant and make it easy to opt out. We watch unsubscribes and slow down if they rise.
No. We never buy, write or fake reviews, and we never reward customers for positive ones. That breaks Google's rules and the FTC rule on fake reviews. We ask real customers for honest feedback and reply to every review.
Access to your customer list or the system that holds it, your review profiles and your approval on messages. We write and send everything. Most of your time goes into a short monthly review.
The size of your customer list, the number of locations, how many flows and channels we run and whether you need a loyalty or referral program. Your written quote comes with the free audit.
Yes. Your customer list, email platform and every message belong to you. If you leave, you keep the account, the list and every flow we built.
For healthcare, we work HIPAA-aware and sign a Business Associate Agreement before we handle patient data. For law firms, messages stay general and never mention case details. Every business gets consent and opt-out handling.
Ask for a free audit of your reviews, customer list and follow-up. You get the top fixes in writing, with no obligation.
