A garage door technician shakes hands with a homeowner on her porch after finishing a job.

Service

More reviews and a stronger Google profile, so nearby buyers call

We manage your Google Business Profile and other listings, ask every customer for a review after the job and reply to every review in your voice. Nearby buyers see a business they can trust.

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Delivered every month

  • A complete, verified Google Business Profile in your name
  • Automatic review requests after every completed job or visit
  • Replies to every review, with sensitive ones approved by you
  • Weekly Google posts and monthly photo updates
  • Consistent listings across the major maps apps and directories

Many owners ask only their happiest customers for reviews. We ask every eligible customer, in line with FTC rules.

Business benefits

Why nearby buyers choose you more often

Four results from one team that keeps your profile current, your reviews steady and your details right on every site buyers check.

Chosen more often on Google Maps

A complete profile with fresh photos, accurate hours and steady reviews gives nearby buyers a reason to call you over the next listing.

Reviews requested after every job

We connect review requests to your job, booking or sales system. Every customer who meets your rules gets a polite request after the work is done, without your staff remembering.

Every review answered in your voice

We draft replies to every review using your tone and the details of each review. Unhappy reviews go to you first, so nothing sensitive is posted without your approval.

Correct details everywhere buyers look

Your name, address, phone and hours match across Google, Apple Maps, Bing, Yelp, Facebook and industry sites, so customers and AI tools get the right facts.

Problems we fix

What costs you calls on Google Maps

Buyers compare stars, recent reviews and replies before they pick a business to call. These three gaps send that call to a nearby competitor.

97%

of consumers read online reviews when choosing a business

Buyers check reviews before they call

A thin or stale review count makes a good business look risky. Buyers compare stars, recent reviews and replies before they decide who to call.

Source: BrightLocal Local Consumer Review Survey, 2026 (opens in a new tab)

89%

of consumers expect a business to respond to their reviews

Unanswered reviews send the wrong signal

Reviews with no reply, especially unhappy ones, tell buyers nobody is listening. Most owners are too busy to reply to each one with care.

Source: BrightLocal Local Consumer Review Survey, 2026 (opens in a new tab)

Wrong hours and duplicate listings cost calls

Old addresses, wrong hours and duplicate profiles send customers to the wrong place or to a competitor. They also confuse the AI tools that read your listings.

Full scope

Four parts of your local presence

The work covers your profile, review requests, review replies and listings across the web. Our team handles all four each week, and you approve the replies that need your judgment.

01

Google Business Profile management

Your profile is often the first thing a local buyer sees. We keep it complete, current and active every month.

  • Primary and secondary categories chosen for the jobs you want
  • Services, service areas, hours and holiday hours kept current
  • New photos of your team, work and location each month
  • Weekly Google posts for offers, seasonal tips and news
  • Questions and answers section filled in and monitored
  • Booking links, messaging and call tracking set up
  • Unwanted edits by Google or the public caught and corrected
02

Requests for honest reviews

A steady flow of honest reviews from real customers. Requests go out automatically when a job, visit or order is complete.

  • Requests triggered from ServiceTitan, Jobber, Housecall Pro and similar systems
  • Text and email requests with a direct link to your review page
  • Every eligible customer asked, including the ones who may complain
  • Limits on how often a customer is asked, with opt-outs honored
  • Requests sent to the review site each location needs most
  • No paid or fake reviews, in line with the FTC's rules
03

Review replies and monitoring

Every review read and answered across Google, Facebook, Yelp and industry sites. You approve the replies that need your judgment.

  • Daily review checks across every site and location
  • Reply drafts written in your voice for every review
  • Unhappy reviews sent to you with a suggested reply and next step
  • Health, legal or safety topics sent to you with no automatic reply
  • Reports filed for reviews that break a site's rules
  • Themes from reviews, such as wait times or pricing, shared monthly
  • Healthcare replies that never confirm someone is a patient
04

Listings and citations

Your business details on the directories and maps apps that buyers and AI tools read. A citation is any listing of your name, address and phone.

  • Apple Business Connect, Bing Places, Yelp and Facebook listings
  • Industry sites such as Angi, Healthgrades, Tripadvisor or Avvo
  • Citation audits with BrightLocal or Whitespark
  • Duplicate listings found and merged or removed
  • The same name, address and phone on every listing
  • Multi-location updates applied to every location at once

Platforms and tools we work in

Google Business ProfileApple Business ConnectBing PlacesYelpFacebookBrightLocalWhitesparkLocal FalconServiceTitanJobberHousecall ProWeaveNexHealthCallRail

Process

From audit to weekly upkeep

We fix what is wrong first, then keep it right. Requests send on their own from your job or booking system, and every action is recorded in your dashboard.

  1. 01

    Audit your profile and reviews

    We check your profile, listings, review count, rating, reply rate and competitors' profiles. You see the gaps ranked by the calls they are likely costing you.

  2. 02

    Fix listings and connect requests

    We correct your details everywhere, merge duplicates and connect review requests to your job, booking or sales system so they send on their own.

  3. 03

    Reply and post every week

    Our team drafts replies, posts updates and adds photos. Replies to unhappy reviews wait for your approval. Every action is recorded in your dashboard.

  4. 04

    Report on rating and calls

    Each month you see new reviews, rating trend, reply time, profile calls and direction requests, side by side with your nearby competitors.

Timeline

Week one to month three

  1. 30days

    First 30 days

    Profile and listings fixed, duplicates flagged, review requests connected and every unanswered review replied to.

  2. 90days

    First 90 days

    A steady flow of new reviews, weekly posts and fresh photos. You can see whether profile calls and direction requests are rising against your starting point.

  3. Ongoingevery month

    After that

    Weekly posts, daily review checks, replies, photo updates and listing audits. A monthly review of rating, reviews and calls from your profile.

What we measure

The local numbers we report

New reviews per month

How many fresh reviews you earn each month, by site and location.

Average star rating

Your rating over time, compared with the nearby competitors buyers also see.

Reply rate and time

The share of reviews answered and how long each one waited for a reply.

Profile calls and directions

Calls, website clicks and direction requests from your Google Business Profile each month.

Listing accuracy

How many of your listings show the right name, address, phone and hours.

By industry

Review rules that fit your industry

Industry hub

Home services

Review requests from ServiceTitan, Jobber or Housecall Pro after each job, plus Maps visibility in each service area.

See the plan Nebula for Dental practices

Dental practices

Patient review requests through Weave or NexHealth, with HIPAA-aware replies that never confirm someone is a patient.

See the plan Nebula for Medical practices

Medical practices

Healthgrades and Google profiles kept accurate, with careful replies to sensitive patient reviews.

See the plan Nebula for Branded hotels

Branded hotels

Replies to Google and Tripadvisor reviews in your property's voice, with service patterns flagged early.

See the plan Nebula for Car dealerships

Car dealerships

Sales and service department reviews requested after each visit, with every profile kept accurate.

See the plan Nebula for Family law

Family law

Careful reply rules for sensitive client reviews, with every response approved by the firm.

See the plan

Managed programs it pairs with

Goal packages that include it

Related services

Questions

Reviews and profiles, clearly answered

Straight answers, in plain English.

All questions
Can you remove bad reviews?

We cannot remove honest reviews, and no one should promise that. We report reviews that break a site's rules, such as spam or fake reviews, and track each report. For honest complaints, a calm, helpful reply shows the next buyer how you handle problems.

Will you post replies without asking me?

Only under the rules you set. A common setup is that we post replies to 4 and 5 star reviews and you approve the rest. Reviews about health, legal or safety issues always come to you first.

Is it legal to ask customers for reviews?

Yes. Asking real customers for honest reviews is allowed. Paying for reviews, writing fake ones or asking only happy customers can break FTC rules and Google's policies. We ask every eligible customer and never offer rewards.

Who owns my Google Business Profile?

You do. The profile stays in your Google account with you as the primary owner. We are added as a manager. If you leave, you remove our access and keep everything.

What affects the cost of this service?

The number of locations, how many review sites we manage, your monthly job or visit volume and how much listing cleanup is needed. You get a written quote with your free audit. Service is month-to-month with no setup fee.

Do reviews help with AI search?

Reviews are one of the signals AI tools read when they recommend local businesses, along with ratings and listing details. A steady flow of recent, detailed reviews and consistent listings gives those tools clearer facts about your business.

Give nearby buyers a reason to call

Ask for your free marketing audit. We compare your profile, reviews and listings with nearby competitors and send the top fixes in writing.

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Written audit in 3 business daysNo obligationMonth-to-month